Ambulatory Medical
Transportation Massachusetts
Reliable, affordable door-to-door medical transportation for patients who walk independently or with a cane, walker, or crutches. Our trained drivers assist you from your front door to your appointment — and wait to bring you safely home. Serving Boston, Cambridge, Lexington, and 50+ Massachusetts cities.
What Is Ambulatory Medical Transportation?
Ambulatory medical transportation is non-emergency medical transport for patients who can walk on their own — or with the help of a cane, walker, or crutches. If you do not use a wheelchair but still need a safe, reliable ride to a medical appointment, ambulatory transport is the right choice and the most affordable NEMT option we offer.
Unlike a rideshare service, our ambulatory transport includes a trained driver who assists you at every step — from your front door to the vehicle, from the vehicle to your appointment entrance, and back again when you are done. We also wait at your appointment for as long as needed, so you are never left stranded trying to find a ride home after a medical visit.
Based in Lexington, MA, we serve patients across Greater Boston, MetroWest, the North Shore, South Shore, and beyond. We transport patients to doctor appointments, dialysis, chemotherapy, physical therapy, specialist visits, hospital discharge, and much more. See our full list of medical situations we transport for.
Who Is Ambulatory Transport Right For?
If you can walk independently, use a cane or walker to get around, or are recovering from a procedure and need assistance getting in and out of a vehicle — ambulatory transport is right for you. If you use a wheelchair or power chair, our wheelchair transportation service is the appropriate option instead.
Medical Appointments We Transport You To
Our ambulatory transportation service covers a wide range of medical needs. If you need a safe, reliable ride to any of the following, we can help:
- Doctor and primary care appointments
- Specialist visits — cardiology, oncology, neurology, and more
- Dialysis treatments — recurring 2–3x weekly schedules
- Chemotherapy and radiation therapy sessions
- Physical therapy and occupational therapy
- Post-surgery follow-up appointments
- Hospital discharge transport
- Mental health and behavioral health appointments
- Dental and oral surgery appointments
- Imaging and diagnostic tests — MRI, CT scan, X-ray
- Eye and vision care appointments
- Veteran's Affairs (VA) medical appointments
- Urgent care (non-emergency) visits
- Assisted living and nursing home medical visits
Don't see your appointment type? Call us at (857) 777-9000 — if it's a non-emergency medical trip and you can walk, we can almost certainly help.
What's Included in Every Ambulatory Ride
Every ambulatory transportation booking with Comfort Life includes all of the following — no add-ons, no extra charges, no surprises.
Hospitals & Medical Centers We Serve
We transport ambulatory patients from anywhere in Massachusetts to all major hospitals and medical centers across Greater Boston. Our drivers know every accessible drop-off zone and patient entrance.
How Much Does Ambulatory Transport Cost?
Ambulatory transportation is the most affordable NEMT option we offer — starting from just $35 for a short local trip. Because it uses a standard vehicle rather than a specialized wheelchair van, the cost is lower while the level of driver care and assistance remains exactly the same.
How to Book Ambulatory Transportation
Booking is simple and takes less than 5 minutes. We respond same day to all requests.
Ambulatory Transportation by City
We serve patients across Massachusetts — from our base in Lexington to Boston, Cambridge, the South Shore, and beyond. View your city for local details.
Frequently Asked Questions
Ambulatory medical transportation is non-emergency medical transport for patients who can walk on their own — or with a cane, walker, or crutches. Unlike wheelchair transportation which requires a specialized lift-equipped van, ambulatory transport uses a standard accessible vehicle with a trained driver who assists you at every step. It is the most affordable NEMT option and is ideal for patients who do not use a wheelchair but still need professional, reliable assistance getting to medical appointments.
Ambulatory medical transportation in Massachusetts starts from $35 for a short local trip and typically ranges from $45 to $70 for a standard local ride with driver waiting. It is less expensive than wheelchair van transportation because it uses a standard vehicle rather than a specialized lift-equipped van. Long-distance trips are priced by route. Call (857) 777-9000 for a free exact quote.
Ambulatory transportation is for patients who walk, use a cane, walker, or crutches. Wheelchair transportation is for patients who use a manual wheelchair, power wheelchair, or motorized scooter. Ambulatory transport uses a standard accessible vehicle and costs less ($35–$70), while wheelchair transport requires an ADA-compliant van with a hydraulic lift or ramp ($55–$95). If you are unsure which you need, call us and we will help you choose.
Yes — our drivers assist you from your front door to the vehicle and help you in safely. At your destination, they escort you to the appointment entrance. After your appointment, they return you safely to the vehicle and help you back in for the return trip. You are never left to manage on your own.
Yes — we specialize in recurring ambulatory transportation for dialysis (typically 2–3x per week), chemotherapy, physical therapy, and other ongoing treatments. We set up a standing weekly schedule so you never have to re-book each time — same driver, same time, zero hassle. Contact us to discuss your recurring schedule.
Comfort Life Transportation is a private-pay provider and does not bill Medicaid or MassHealth directly. Some private insurance plans include a transportation benefit that may reimburse you — check with your insurer. We accept cash, credit cards, and debit cards. No upfront payment is required to book.