Why Getting to MGH Is Complicated

MGH's location creates real transportation challenges. Parking typically costs $10–$30 per visit and the garages fill quickly. The streets around Fruit Street and Cambridge Street are congested during peak hours. Public transit gets you close but not door-to-door, and hospital navigation is complex for patients with mobility limitations. For patients managing illness, the logistics add enormous stress to an already difficult experience.

Professional Non-Emergency Medical Transportation (Best for Most Patients)

For patients with mobility limitations, wheelchair needs, post-surgical restrictions, or recurring appointments at MGH, professional non-emergency medical transportation is the most reliable, stress-free option. Your driver picks you up at your front door anywhere in Greater Boston. You are assisted into the vehicle. Your driver delivers you to the correct accessible entrance — the Yawkey Building on Fruit Street for most outpatients, or the Wang, Blake, or Ellison Buildings depending on your department. Your driver escorts you inside and waits for the full appointment. Then drives you directly home.

Comfort Life Transportation serves MGH regularly from communities across the region — including Lexington, Newton, Cambridge, Waltham, Wellesley, Arlington, Belmont, and Watertown. Our drivers know every accessible entrance and patient drop-off zone at MGH.

MBTA Options

For ambulatory patients living near MBTA service, public transit is affordable. Charles/MGH on the Red Line is about a 5-minute walk to the main campus. Bowdoin on the Blue Line is about a 10-minute walk. The MBTA also offers THE RIDE paratransit for eligible individuals with disabilities — though advance booking of 1–2 days and shared rides make it less suitable for time-sensitive appointments.

MGH Accessible Entrances and Drop-Off Points

For patients being dropped off by a professional NEMT provider or family member, the key entrances are: Yawkey Building on Fruit Street (main accessible patient entrance for most outpatient clinics), Blake Building at 55 Fruit Street (accessible entrance for surgery and specialty clinics), and the Wang Building (accessible entrance for several specialty departments). Our drivers confirm your specific building and department when you book so there is no confusion on arrival.

Tips for Patients Traveling to MGH

Book transportation as soon as your appointment is confirmed — particularly for early morning slots. Confirm your specific building or department and share it with your transport provider. For hospital discharge transport from MGH, arrange your ride before your procedure — discharge timing is unpredictable. To book medical transport to Massachusetts General Hospital, call Comfort Life Transportation at (857) 777-9000 or fill out our contact form. We serve MGH every day of the week, 6 am to 10 pm.